Privacy Policy
How we protect and manage your personal information
At quoravexinta, we understand that your privacy is fundamental to your trust in our financial modeling platform. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information in accordance with Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable privacy laws. We believe in transparency and want you to feel confident about how your data is handled when you use our scenario modeling services.
Information We Collect
We collect several types of information to provide you with our comprehensive financial scenario modeling services. Understanding what we collect helps you make informed decisions about your data.
- Personal Identification Information: Full name, email address, phone number, postal address, date of birth, and government-issued identification numbers when required for verification purposes
- Financial Information: Income details, expense categories, asset valuations, investment portfolios, debt obligations, and financial goals that you input into our modeling platform
- Technical Information: IP address, browser type and version, device identifiers, operating system, referring website addresses, pages viewed, and timestamps of your interactions
- Usage Data: How you navigate our platform, which modeling tools you use most frequently, time spent on different features, and patterns in your scenario creation
- Communication Records: Emails, chat logs, support tickets, feedback submissions, and any other correspondence you have with our team
Voluntary Information Sharing
Most financial information you provide is voluntary and used solely to create accurate scenario models. You control what financial data you input into our system, and you can modify or remove this information at any time through your account settings.
How We Use Your Information
Your information serves specific purposes related to delivering our financial modeling services and improving your experience with our platform.
We use your personal information to create accurate financial scenarios, generate projection reports, provide personalized recommendations based on your financial goals, process your account registration and maintain your user profile, deliver customer support and respond to your inquiries, send important service updates and platform notifications, and conduct research to improve our modeling algorithms and user interface.
Additionally, we analyze aggregated and anonymized usage patterns to enhance our platform's functionality, ensure system security and prevent fraudulent activities, comply with legal obligations under Australian financial services regulations, and communicate with you about new features that might benefit your financial planning process.
Marketing Communications
We only send marketing emails to users who have explicitly opted in to receive them. You can unsubscribe at any time using the link in our emails or by contacting us directly. We never sell your email address to third parties.
Data Storage and Security
Protecting your financial information is our highest priority. We implement multiple layers of security to safeguard your personal and financial data from unauthorized access, alteration, disclosure, or destruction.
| Security Measure | Implementation |
|---|---|
| Encryption | AES-256 encryption for data at rest, TLS 1.3 for data in transit |
| Access Control | Multi-factor authentication, role-based access permissions |
| Infrastructure | Australian-based secure data centers with 24/7 monitoring |
| Regular Audits | Quarterly security assessments and annual penetration testing |
| Backup Systems | Encrypted daily backups stored in geographically separate locations |
Our technical team regularly updates security protocols and monitors for potential vulnerabilities. All financial data is stored in encrypted databases hosted within Australia to ensure compliance with local data sovereignty requirements.
Information Sharing and Disclosure
We maintain strict policies about sharing your personal information. quoravexinta does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information in limited circumstances: with service providers who assist us in operating our platform (such as cloud hosting services, payment processors, and customer support tools), but only under strict confidentiality agreements; when required by Australian law, court orders, or government requests; to protect the rights, property, or safety of quoravexinta, our users, or the public; in the event of a business merger, acquisition, or sale, but only with your prior notification and consent; and with your explicit consent for specific purposes that you approve.
Third-Party Service Providers
When we work with external service providers, we ensure they meet our privacy and security standards. These providers can only access information necessary for their specific function and are contractually obligated to protect your data with the same care we do.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We're committed to making these rights accessible and easy to exercise.
- Right to Access: You can request a copy of all personal information we hold about you, which we'll provide within 30 days
- Right to Correction: If any information we hold is inaccurate or outdated, you can request corrections through your account settings or by contacting us
- Right to Deletion: You can request deletion of your account and associated personal information, subject to legal retention requirements
- Right to Data Portability: You can request your financial modeling data in a structured, machine-readable format to transfer to another service
- Right to Restrict Processing: You can limit how we use your information while maintaining your account access
- Right to Object: You can object to certain types of data processing, particularly for marketing purposes
To exercise any of these rights, contact our privacy team at the information provided below. We'll respond promptly and work with you to address your concerns.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and meet legal obligations. Different types of information have different retention periods based on their purpose and regulatory requirements.
Account information and financial modeling data are retained for as long as your account remains active, plus seven years after account closure to comply with Australian financial record-keeping requirements. Technical logs and usage data are typically retained for two years for security and service improvement purposes. Communication records are kept for three years to assist with ongoing customer support. Payment and transaction records are retained for seven years as required by Australian taxation and business record laws.
When retention periods expire, we securely delete information using industry-standard data destruction methods. You can request early deletion of certain data types, though some information must be retained for legal compliance.
International Data Transfers
quoravexinta primarily stores and processes your information within Australia using local data centers and service providers. This ensures your data remains subject to Australian privacy laws and protections.
In limited cases, we may use international service providers for specific technical functions like content delivery networks or specialized analytical tools. When international transfers occur, we ensure adequate protection through approved mechanisms such as standard contractual clauses, adequacy decisions, or certification schemes that provide equivalent privacy protections.
We never transfer personal information to countries with inadequate privacy protections, and you'll be notified if our data processing arrangements change significantly.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your experience and improve our services. We want you to understand what these technologies do and how you can control them.
Essential cookies are necessary for basic platform functionality like maintaining your login session and remembering your preferences. Performance cookies help us understand how you use our platform so we can identify areas for improvement. These cookies collect anonymized information about page views, feature usage, and navigation patterns.
You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We don't use advertising cookies or share cookie data with advertising networks.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Any significant changes will be communicated to you through email notification and prominent platform notices.
Minor updates that don't affect your rights or how we handle your information may be posted directly to this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
If you disagree with any policy changes, you have the right to close your account and request deletion of your information, subject to legal retention requirements.
Contact Our Privacy Team
For privacy-related questions, concerns, or to exercise your privacy rights:
Email: privacy@quoravexinta.com
Phone: +61414253758
Mail: Privacy Officer
quoravexinta Financial Modeling
162 Macquarie Street
Hobart TAS 7000, Australia
We aim to respond to all privacy inquiries within 30 days and will work with you to resolve any concerns about how your information is handled.